• At a glance:
  • Stars:
  • Range: Budget,Mid Range,Corporate,Modern/Contemporary,Family
  • Rooms: 302
  • Floors: 10

We Say


Formerly the Custom House Hotel, get everything you would expect at this top end budget, recently refurbished, ibis Styles hotel, plus more.

The hotel offers a choice of rooms including standard doubles and twins, Family Suites for up to 4 via interconnecting rooms, and Studio Apartments for up to 3. All of the rooms are stylish and decorated in bright colours with natural daylight. Features include TV with a selection of channels and movies, work desk, tea and coffee making facilities, complimentary WiFi, hairdryer, en suite bathroom with complimentary toiletries, air conditioning, in-room safe and direct dial telephone. Family Suites and Apartments offer mini-kitchens with microwave and mini fridge/freezer.

eat & drink

Offering more choice than most budget hotels, the ibis Styles London ExCeL features a Steak House Restaurant, Cafe and the Custom House Pub - with options for breakfast, lunch and dinner.

business & meetings

For business guests the hotel offers a number of business services including high-speed internet, fax, printing and safe deposit box in reception. For meetings the hotel has 4 separate meetings and event rooms that can hold from 8 to 136 people in various seating styles. Rooms are newly decorated and have the latest audio and visual equipment. Contact hotels.tv for the specially negotiated rates.


The ibis Styles London ExCeL is located in the heart of the London Docklands, on the doorstep of the ExCeL London, the O2 Arena and Canary Wharf.

Getting around could not be easier with Custom House DLR station across the road - travel all over London from here and be in central London within 20 minutes. Emirates Royal Dock cable car station is also only a few minutes’ walk away and this will take you straight across the Thames River, making this hotel one of the closest to the O2 Arena as well.

Westfield Stratford City shopping centre is within easy reach (just 12 minutes away by car) as is London City Airport (7 minutes away by car).
Hotels.tv Our MOVE IT 2016, Corporate Extranet Specialist.

Hotel Information

  • Check In: 2:00pm
  • Check Out: 11:00am
  • Reception Hours: 24 hours
  • Air Conditioning: Yes
  • Tube/Metro: DLR
  • Airport: 7 mins
  • Bars: 2
  • Bar Hours: Until 1am
  • Train Station: Custom House
  • Restaurants: 2
  • Restaurant Hours: 5.30pm - 10.30pm
  • Nearest Carpark: 5 mins
  • Internet Options: Free WiFi
  • Breakfast: English & Continental
  • Cancel Policy: Reservations can be cancelled up to 7 days prior to arrival at no charge.
    Advance purchase rates are not refundable or transferable.


  • Non-smoking Rooms
  • Connecting Rooms
  • Lift/Elevator
  • Pool
  • Fitness Centre
  • Spa
  • Apartments
  • Suites
  • Deluxe Rooms
  • Superior Rooms
  • Executive Rooms
  • Four Poster
  • King Bed
  • Queen Bed
  • Conference Rooms
  • Mini Bar
  • Fridge
  • In-Room Safe
  • Satellite
  • TV
  • Direct Dial Telephone
  • Modem Points
  • Ensuite
  • Bath
  • Shower
  • Trouser Press
  • Iron/Ironing Board
  • Tea/Coffee Making Facilities
  • CD Player
  • DVD Player
  • Radio
  • Laundry
  • Concierge
  • Child Minding
  • Disabled Facilities
  • Hotel Carpark
  • Health Club
  • Hair Dryer
  • Late Check Out Option
  • Valet Service
  • ATM Available
Street Address:
ibis Styles London ExCeL
272-283 Victoria Dock Road
E16 3BY

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